Shipping policy
Shipping Policy
Global Operations: Our administrative and support headquarters are located in Australia. To provide the best value and quality, all products are handcrafted and shipped directly from our dedicated production facility in Pakistan via trusted carriers like FedEx and DHL.
Shipping Options & Delivery Times
| Option | Cost | Order processing | Transit | Total delivery time |
|---|---|---|---|---|
| Free Standard Shipping | Free | 2–4 business days | 4–8 business days | 6–12 business days |
| Expedited Shipping | $36.49 | 2–3 business days (priority handling) | 3–4 business days | 5–7 business days |
Delivery times are counted in business days (Monday to Friday) from the day your order is placed. You will receive a tracking number by email once your order ships.
Where We Ship
We ship exclusively to the USA, the UK, Canada and Australia. All products are handcrafted and shipped directly from our production facility in Pakistan via FedEx and DHL. If you have any questions about delivery to your location, contact us at support@getscartonline.store.
Import Duties & Taxes
Because orders ship internationally from Pakistan, your order may be subject to import duties, customs fees and local taxes (such as sales tax or tariffs in the USA, VAT in the UK, GST/HST in Canada and GST in Australia). These charges are not included in our product prices or shipping fees. They are set by your country's customs authority, collected by the carrier (FedEx/DHL) at delivery, and paid by the buyer. If you need an estimate before ordering, email us at support@getscartonline.store.
Contact Information
- Business Name: GetsCartOnline
- Email: support@getscartonline.store
- Phone: +61 (468) 107-734
- Address: Tnhs 6 438 Morris Rd, Truganina, Victoria, 3029, Australia.
- Operating Hours: Monday to Friday | 09:00am – 05:00pm (AEST)